Privacy Policy

At Subzie, we value your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), as well as applicable international privacy laws such as the GDPR (EU/UK).

By using our website or services, you agree to the terms of this Privacy Policy.

1. What We Collect

We may collect the following types of personal information:

Full name
Email address
Phone number
Business or company name
Billing information (if subscribing)
Usage data (e.g. IP address, browser type, interaction data)

We only collect personal information where it is reasonably necessary for our business activities.

2. How We Collect Your Information

We collect personal information through:

Website forms (e.g. newsletter sign-up, enquiries, subscriptions)
Account registration and logins
Cookies and analytics tools
Direct communication with you (e.g. emails or customer support)

3. Why We Collect Your Information

We collect, hold, and use personal information to:

Provide you access to our services
Send newsletters, updates, and marketing (only with your consent)
Respond to enquiries and provide support
Improve user experience through analytics
Process payments and manage subscriptions
Comply with legal obligations

4. Direct Marketing

If you opt in, we may send you promotional materials and updates. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

5. Cookies & Analytics

Our website uses cookies and similar tracking tools to:

Monitor traffic and usage patterns
Enhance functionality and user experience
Serve relevant ads (where applicable)

You can disable cookies through your browser settings, although some parts of the Site may not function correctly.

6. Disclosure of Personal Information

We may disclose your information to:

Third-party service providers (e.g. email platforms, payment processors)
Legal authorities if required by law
International partners (if relevant) in compliance with applicable privacy protections

We do not sell, rent, or trade your personal information to third parties.

7. Storage & Security

Your information is securely stored on encrypted servers and cloud-based systems hosted in Australia and internationally. We take reasonable steps to protect your data from misuse, interference, loss, unauthorised access, or disclosure.

8. Overseas Disclosure

Some of our service providers are located outside Australia (e.g. USA, EU). We ensure that any overseas disclosure of personal information is handled in accordance with applicable privacy laws and contractual safeguards.

9. Access & Correction

You may request access to or correction of your personal information at any time by contacting us. We will respond to all requests in accordance with the Privacy Act 1988 (Cth) or the GDPR (if applicable).

10. GDPR (for EU/UK Users)

If you are located in the European Union or United Kingdom:

You have the right to access, rectify, delete, restrict or object to processing.
You may also request data portability.
We rely on your consent or legitimate interests as a legal basis for processing data.

To exercise your rights, please email us at contact@subzie.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of the Site signifies your acceptance of any updates.

12. Contact Us

For questions, requests, or complaints about this Privacy Policy or your personal information, please contact:

Email: contact@subzie.com

If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.